Just went in for first service, stated the concern that service A does not involve filter change, dealer said they will certainly replace the filter. Not even a question. I also complained that my steering wheel was closer to 1 o'clock from day 1 than 12. They came back and said that my car is the first Integra to get an alignment and that they have to enter specs manually into the alignment rack's computer. I was surprised to hear that, they ended up making the wheel a bit better but not 100%. Just sharing my first service experience. The whole experience was free. Coffee at no charge, the snack basket that was there previously is gone and replaced by pop corn machine.