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Has anyone used the 24 Month complimentary service yet?

1011 Views 10 Replies 8 Participants Last post by  netesd
How often can you get your oil change under the free service? For example, do I have to wait until the MM hits 15%? Or can I take it in currently at 50%? Also has anyone used this at a different dealer than the one you purchased your Integra from?
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Not sure if there are percentage requirements. Probably need to check with the dealer on that one. However, I do know that the dealer you go to for service does not have to be where you purchased the car. You can go to any Acura dealer.
Yes, and yes. I had my car 6 months but the oil was still at 40%. The dealer used the first free service to change it.
Additionally, the dealer where I bought my Integra has been sold and is a mess currently. I took it in to another dealer closer to work and they completed the service.
My local dealer, (not the one I bought from) was originally clueless as to the free service on the Integra. I had to get Acura corporate involved to educate them. Later I showed up at 15% oil life remaining. My only concern was that my steering wheel does not feel like its dead on 12 o'clock. The dealer stated that they did not yet have alignment specs in the computer, and it took a while. Eventually they handed it back to me, with no change in steering wheel position, and overfilled with oil by what looked like close to a quart. Had to come back, they "reset" the oil level, but I think left it higher than the upper mark. So far ok service, can't really complain.
I am only at 4k miles right now, so not even close to my first service. That said, the dealership I bought from was specifically chosen because they'd done service on my 2013 ILX and I was very pleased with that interaction. I turned down the dealership who had the car first in order to do business with these folks. I'm hoping I chose wisely. :)
My local dealer, (not the one I bought from) was originally clueless as to the free service on the Integra. I had to get Acura corporate involved to educate them. Later I showed up at 15% oil life remaining. My only concern was that my steering wheel does not feel like its dead on 12 o'clock. The dealer stated that they did not yet have alignment specs in the computer, and it took a while. Eventually they handed it back to me, with no change in steering wheel position, and overfilled with oil by what looked like close to a quart. Had to come back, they "reset" the oil level, but I think left it higher than the upper mark. So far ok service, can't really complain.
Hello,
My dealer was also clueless, I had to do a lot of legwork to get them to recognize it. I think their system is a mess.
I bought my Integra in Feb. I shopped at two dealers. One made no mention of the 24-month oil change deal and actually put in an optional 6 oil changes & tire rotations item for $400 extra charge! The other dealer (from whom I ended up buying) did acknowledge the 24-month oil changes, so I'll be planning on bringing the car into them when the time comes. (I'm at 2500 miles right now.)

Am wondering, are you getting tire rotations included, too, and are these premium oil changes?
I got a free oil change Saturday, once my car flashed the maintenance code. Included a premium oil I think as well as the filter.
Pardon my ignorance but what is a premium oil change?
Pardon my ignorance but what is a premium oil change?
Hey Netesd, took me a while to get back.

I pulled my paperwork and it says "Integra Synthetic oil change" Along with a filter and drain washer.

I usually consider Synthetic to be a premium oil, so that is what I was referring to.
Hey Netesd, took me a while to get back.

I pulled my paperwork and it says "Integra Synthetic oil change" Along with a filter and drain washer.

I usually consider Synthetic to be a premium oil, so that is what I was referring to.
Cool. I originally thought all 0w20 is Synthetic, but I think it can come in a blend form.
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